Frequently Asked Questions

Catafy is a digital catalogue and e-commerce platform built for Indian small businesses. It lets you create professional product catalogues, B2B wholesale stores, and B2C retail stores — all from your mobile phone. You can share catalogues on WhatsApp, track buyer activity, and receive structured orders.

Sign up free at web.catafy.com — no credit card required. Once you're in, add your business name, upload your products, and share your store link with buyers. Most businesses go live in under 10 minutes.

No. If you can use WhatsApp, you can use Catafy. The entire platform is designed for non-technical business owners. You manage everything from a simple mobile app.

Catafy is used by manufacturers, wholesalers, and distributors across jewellery, apparel, gifting, toys, electronics, food, and more. It works for both B2B (selling to other businesses) and B2C (selling to end consumers).

A digital catalogue is a mobile-friendly product showcase with ordering built in. Unlike a PDF or Excel file, it's trackable (you see who opens it), updateable in real-time, and lets buyers place structured orders directly.

Yes! This is one of Catafy's most popular features. You can create buyer-specific catalogues with exclusive pricing so each buyer only sees their negotiated rate. Competitors can't access your pricing through a shared link.

Live analytics shows you in real-time when a buyer opens your catalogue and which products they viewed. You get notifications when a buyer is actively browsing — so you know the perfect moment to follow up.

Yes. You can add product videos to showcase your products in motion. This is especially popular for jewellery, apparel, and toys where seeing the product move makes a big difference.

Yes. You can set MOQ per product or category, and also set MOA (Minimum Order Amount). Buyers see the minimum requirements before adding to cart, which enforces your bulk selling rules automatically.

Catafy can give your buyers a branded native iOS and Android app with your business name and logo. Your buyers download your branded app — not a generic Catafy app — giving you a professional brand experience.

Catafy offers a free trial with no credit card required. You can create your store, add products, and start sharing with buyers. Paid plans unlock more features and higher limits.

Catafy offers multiple plans starting from an affordable monthly price in INR. Visit our pricing page for full details on what each plan includes.

No. Catafy uses flat monthly pricing with no transaction fees. Your revenue is yours — we don't take a cut of your sales.

Yes, you can cancel your subscription anytime. Please review our cancellation and refund policy for full details on how billing and cancellations work.

Yes, Catafy is purpose-built for B2B wholesale. Features like private pricing, MOQ, MOA, order booking, sales rep management, and buyer access controls are all designed for B2B selling.

Buyers browse your catalogue and add products to cart. They fill out a simple order form with quantities, variants, and delivery details. You receive a clean, structured order — no more decoding WhatsApp messages.

Yes. You can add sales reps who each manage their own buyer accounts. Each rep has access to buyer-specific catalogues and order history for their accounts.

Every catalogue on Catafy has a shareable link. Copy the link and send it on WhatsApp — the link shows a rich preview with your product image, store name, and description. Buyers click and browse instantly, no app download needed.

Yes! This is Catafy's live analytics feature. You get real-time notifications when a buyer opens your link, and you can see exactly which products they spent time on.